Loggic Labs LLC
Help & Support
Need help with FretCipher? You can contact us directly or send a bug report from inside the app.
Email support
For questions, feedback, or trouble signing in:
support@fretcipher.com
For privacy questions or data requests:
privacy@fretcipher.com
Report a bug
When signed into FretCipher, select the settings icon → Report a bug. Include what happened, what you expected, and steps to reproduce the issue. If you can't sign in, email support instead.
Reset your password
Open the Forgot Password page, enter your email address, and follow the instructions sent to your inbox. Check your spam folder if you don't see the message.
Delete your account
Sign into FretCipher, open Account → Delete account, and confirm. This removes your account and associated saved scales and color schemes. For additional details, read our Privacy Policy.